Privacy Policy

In most cases we will obtain information directly from you (or from someone who requests products or services for you on your behalf, such as your club) or the device you use to communicate with us. The information will be obtained through ECB Websites, GCF’s website, telephone conversations, emails, written and verbal communications (including social media interactions) and from records of the products and services provided to you.

We may supplement the information that you provide with other information that we obtain from our dealings with you (such as events you get involved with, newsletters you have subscribed to, achievements in cricket and details from other ECB/GCF services you use or have used such as Play-Cricket) or which we receive from other organisations, such as other cricket organisations, sponsors or commercial partners.

In the majority of cases, we will be a data processor, for example where we have access to personal information via partner systems. Each of these systems will have their own Privacy Policy which can be viewed at your point of contact.

In some cases, we will be data controllers, for example where information is obtained directly by us through the means listed above or where we store personal data obtained through partner system.

All personal information that we obtain about you and/or any other person whose details you provide will be recorded, used, and protected by us in accordance with current data protection legislation. We will primarily use the personal information for:

• Administration – Registration and general administration (including verification, vetting and security checking)
• Delivery – To provide the goods and services you request from us and /or to ensure appropriate certificates/photographs are prepared/distributed at the end of the course(s) / event(s)
• Communication – To communicate with you in the event that any goods or services requested are unavailable or if there is a query or problem with your requests
• Information Sharing – so that we can provide information which may be of interest to you about services offered by GCF, ECB or our Cricket partners
• Records – for record keeping purposes
• Market Research – to carry out market research so that we can improve the goods and services we offer
• Research – for research purposes and to enable us to understand requirements and develop cricket related courses and other services
• Analysis – to track and analyse activity on our website/social media platforms
• to create an individual profile for you so that we can enhance your user experience, to understand and respect your preferences and to provide newsletters and details of any relevant offers and opportunities where you have agreed to receive them

In order to provide our products and services, we may, occasionally, appoint other organisations to carry out some of the processing activities on our behalf. These may include, for example, technology hosts, printing companies and mailing houses. In these circumstances, we will ensure that personal information is properly protected and that it is only used in accordance with this Privacy Policy.

Some limited information may be shared with other stakeholders in Cricket, such as other cricket clubs, Constituent Bodies, league organisers, so they can maintain appropriate records and assist us in administering and organising cricket fixtures.

When we store data, reasonable measures are taken to protect personal information from access by unauthorised persons. This information will be stored, archived and backed up as part of internal systems which are hosted by our cloud-based service providers. This will include encrypting all databases that contain personal data.

When we do store information, we keep it for the following periods:

• Information obtained that is relevant to the delivery of a service will be retained for 12 months from the date of that service being completed
• Records and documents relating to contracts and insurance policies will be retained for 7 years after the end of the contract or policy.
• Information and documents relating to unsuccessful job applicants will be retained for 6 months from date of notification to the candidate

Your personal information is owned by you. If you have any questions or issues with the way in which we are using your data you have the following rights:

• You can ask to see what data we hold on you (right of access)
• You can ask for information to be corrected
• You can ask to receive a copy of the data we hold on you (right to portability)
• You can ask us to delete any information we have about you (right to be forgotten)
• You can object to the way in which we use your information
• You can complain to the supervisory authority

In addition, you can object to the processing of your personal data in some circumstances. These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask to delete information which we are required by law to keep or have compelling legitimate interests in keeping.

If you wish to enact any of these rights then you can do so by emailing theresa.ellison@gloucestershirecricketfoundation.org